Privacy policy

Welcome to GiftCardium. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website or services.

1. Introduction

Welcome to GiftCardium. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website or services. We are committed to safeguarding your privacy and ensuring your personal data is handled securely and transparently.

2. What We May Collect

We may collect and process the following data about you:

  • Information you submit to us on Our Site at any time.
  • A record of any correspondence between us.
  • Details of your visits to Our Site and the resources you use.
  • Information about your computer (e.g., your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers.

Please note that we do not share customer details with any third parties without your consent.

3. Cookies

3.1. What Are Cookies?

Cookies are tiny files which websites use in order to work properly and provide important visitor data to us. They can be placed on your computer when you visit a website and help to make your web experience quicker, easier, and tailored to you.

Session cookies are those which expire upon the closing of the web browser, and persistent cookies are those which remain in place after a session has ended.

3.2. Types of Cookies

  • Essential cookies: Enable e-commerce checkout and basket functionality, location targeting, and device targeting.
  • Website information cookies: Help us understand traffic and visitor engagement levels to improve the quality of the website.
  • Setting cookies: Improve usability by adapting font size, style, and page layout.
  • Advertising cookies: Enhance the quality of advert targeting, ensuring you see what’s most relevant to you.

3.3. Disabling Cookies

If you would like to disable cookies, please follow the links below which are attributed to key browsers:

4. Information We Collect

  • Personal identification information, such as name, email address, phone number, and postal address.
  • Financial information required for payment processing, including credit or debit card details.
  • Usage data, including IP addresses, browser types, and access times, to improve our services.
  • Communication preferences and other details you provide when contacting us or subscribing to our services.

5. How We Use Your Data

  • To process transactions and provide the services you request.
  • To communicate with you regarding your account, transactions, or customer service inquiries.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and protect against fraudulent activities.
  • For marketing purposes, where explicit consent has been provided.

6. Processing Your Personal Data

We may process your personal data in a secure manner that meets European Privacy Laws. As a company, we process under the concept of 'legitimate interests.' Therefore, when you provide your personal details to us, we ensure that your data is processed for a distinct purpose whilst ensuring that your interests, rights, and freedoms have been thoroughly considered.

If you are not happy about the manner in which we process your data, the 'Your Rights' section of this page provides details on how you can withdraw from processing.

7. Retaining Data

When storing data, we aim to retain the data for no longer than is necessary for the purpose for which it was obtained. Data retention periods may vary between operational activities, with the business providing consideration as to the length of time data is held for on a case-by-case basis.

8. Data Sharing

We avoid sharing your personal data with third parties for marketing purposes unless you have provided explicit consent for us to do so.

9. Your Rights

  • Subject access request: To see what information we hold on you.
  • Right to be forgotten: Request us to delete the relevant information.
  • Right to object to us processing your data: You can object to processing from direct marketing communications.
  • Right to correct your data: Notify us if any of your personal data is inaccurate.

10. Supervisory Authority

We adhere to guidance from the ICO (Information Commissioner’s Office). The ICO has stated that, in line with the GDPR, details we provide to you about how we process personal data must be:

  • Concise, transparent, intelligible, and easily accessible.
  • Written in clear and plain language.
  • Free of charge.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or the law. Any updates to the policy will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Email: [email protected]